top of page

Frequently Asked Questions

FAQs: About

Where are you based?

We are based in Teesside

Do you cover outside of Teesside?

We do cover out of area but a minimum order will apply. Minimum order amount will vary depending on location.

Do you have insurance?

Yes we are fully insured with public liability insurance which covers up to 5 million GBP and all electrical items are PAT tested annually.

How much notice do you need to book?

We advise booking in with us as soon as you can to ensure you don't miss out as we can not hold dates with out a small deposit.

How does hiring something work?

Once we have confirmed all details of your booking n have you booked in with us, we then set up and decorate your event before any guests arrive and come back once the event has finished to collect.

Do I have to be physically there for you to set up?

We can set up all items without someone present just let us know where you would like everything to go and leave the rest to us.

Do you have a shop or showroom?

We don’t have a showroom or shop, however we do frequently attend wedding showcases/fairs where you are able to view some of our decor or alternatively we can arrange a telephone call to discuss anything more in depth. Please contact us if you would like to arrange a phone call.

FAQs: Services
bottom of page